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"When I have asked teachers and principals, 'What is the guiding principle or big idea that drives the work of your school and gives direction and focus to the people who work within it?' the most common response is, 'We need to raise test scores,'" writes Rick DuFour in this column for the Journal of Staff Development (Winter 2004). That's not enough, says DuFour, co-author of the influential book "Professional Learning Communities at Work." Leaders who are most effective in generating results know how to "appeal not only to the bottom line, but also to the heart. In fact, one of the best strategies for improving results is connecting with people's deepest, heartfelt hopes."  

Citation: DuFour, R. (2004). Leading Edge: Leadership Is an Affair of the Heart. Retrieved June 26, 2007, from Journal of Staff Development. Web site: http://www.nsdc.org/library/publications/jsd/dufour251.cfm

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